Special needs
Edinburgh International Airport conforms to European Union standards with regards to facilities for passengers with special needs. Disabled visitors will find easy access to all areas as well as ample provision made for those with visual and audio impairments. Designated parking spaces are also available.
The terminal is designed so that all areas are accessible to wheelchair users and this is achieved via the use of both ramps and lifts which are capable of accommodating wheelchairs. Reserved seating areas in which disabled passengers take priority can be found in various locations on both the ground and the first floors of the facility. Extra assistance is available by contacting the airport prior to your arrival.
For passengers with hearing impairments, the airport has an induction loop system which allows for the amplification of airport announcements, ensuring that such passengers are able to follow the progress of their flight. The airport has public telephones fitted with induction couplers which raise the volume, assisting those with hearing aids; text phones are also available. In addition, airport staff with sign language skills are on hand. Edinburgh Airport's Minicom number is: +44 131 344 3100.
For the visually impaired, the airport's signage system employs black lettering on yellow backgrounds. Blind passengers can request extra assistance from airport staff or their specific airline by calling ahead of their arrival.