Special needs

Cardiff International Airport (CWL) conforms to European standards on the ease of mobility for the disabled and many special facilities are in place at the airport for a smooth transition from check-in to departures and boarding. If you have any special needs or requirements, we advise you to contact your airline ahead of time to arrange for porter assistance.

Disabled persons’ facilities at Cardiff Airport include: ramps, lifts and wide aisles where necessary; specially adapted telephones and wheelchair-friendly toilets. There are also disabled parking spaces in both the short-term and long-term car parks at the airport for those with disabled persons’ badges. The Information Desk is able to provide more information for disabled travellers at Cardiff International Airport.

In addition to facilities for the disabled, hearing-impaired travellers to Cardiff International Airport have the use of a minicom facility, which is available at the Information Desk.

Blind or visually-impaired passengers should call Customer Services or their airline beforehand, or visit the Information Desk in emergencies.